“Very professional from start to finish. Everything was left tidy afterwards.”
“Excellent workmanship and a reliable, friendly team throughout.”
“Great service, fair pricing, and a top-quality finish.”
- 50 Years Established
- 10-Year Guarantee
Customer Reviews
Looking for genuine roofing company reviews North East homeowners trust? Here you can read real feedback from homeowners across Washington and the wider North East who have chosen A. Armstrong Roofing as a trusted roofing company North East customers rely on for repairs and replacements.
We’re proud to share roofing company testimonials from customers across the North East, helping homeowners understand the quality and reliability of our work.
“Turned up on time, worked efficiently, and did a great job.”
“Honest advice, clear communication, and high standards of work.”
“Stress-free roof replacement and a brilliant result.”
Trusted by Homeowners Across the North East
We’re recognised as one of the highly rated roofers North East homeowners continue to recommend.
Years established
Ratings on Google and Checkatrade
Verified online reviews
Find reviews by service
Reviews From Customers Across the North East
Below you’ll find genuine reviews from North East customers who have used our services.
These reviews highlight the quality, reliability, and professionalism our customers expect from A. Armstrong Roofing.
Roof Repair Reviews
High-Rise Roof Repair
“Exemplary service from start to finish. Clear communication, reassuring advice, and detailed drone photos throughout. The work was completed on time, reasonably priced, and to a very high standard.”
Geoff
Sunderland
Roof Leak – Lounge & Kitchen Extension
“From the outset it was clear they were focused on doing the job properly. Excellent communication, reliability, and workmanship. Not the cheapest, but definitely the best.”
Lynda
Washington
Ridge Tiles & Roof Repair
“Excellent from the first phone call to the last. The work was completed on time, carried out exactly as promised, and the site was left clean and tidy.”
Sue
Sunderland
Roofing Repairs & Bay Window Leak
“Very happy from inspection to completion. Clear advice using drone surveys, fair pricing, and excellent workmanship. Even returned to do extra cleaning — highly recommended.”
Michael
Gateshead
Dry Ridge System Installation
“Great communication throughout and a really professional job. The team explained everything clearly and completed the work to a high standard, even in poor weather.”
Ashley
Hebburn
Roof Replacement Reviews
Full Roof Replacement – Bungalow
“A hassle-free roof replacement from start to finish. Great workmanship, competitive pricing, and the team worked through tough weather to ensure everything was fully watertight.”
Barry
Washington
New Roof – Semi-Detached
“Excellent team who just got on with the job. Clear communication throughout, flexible around the weather, and a real sense of peace of mind once the work was completed.”
Rosemary
Gateshead
New Slate Roof
“Very happy with the full process, from the initial assessment to follow-up checks. Work was well organised, professionally carried out, and completed exactly as explained.”
Gill
Gosforth
New Roof
“Everything was handled smoothly with regular updates throughout. The work was completed on time and to a good standard.”
Kevin
Gateshead
Roof, Fascias & Guttering Replacement
“From competitive quote to completion, the whole team were professional and reliable. Despite weather delays, the service and workmanship were excellent from start to finish.”
Stephen
Gateshead
Flat Roofing (EPDM) Reviews
Rubber Flat Roof – Porch, Garage & Utility
“Highly professional from start to finish, using top-quality materials. The roof has stood up to severe weather and comes with long-term guarantees. Would not hesitate to recommend.”
Anthony
Newcastle upon Tyne
Flat Roof Replacement x2
“Meticulous workmanship and excellent value. The team went above and beyond, leaving everything spotless and delivering a finished result we were delighted with.”
Sharon
Killingworth
Flat Roof Replacement
“Fast, efficient, and very well organised. Great communication throughout, high standards of workmanship, and clear quality checks before sign-off.”
Ian
Chester-le-Street
Flat Roof Replacement
“Outstanding work ethic and results. The team worked nonstop and delivered a brilliant finish — extremely impressed with the overall standard.”
B Bolam
Killingworth
Roofing & Flat Roof Repairs
“Friendly, reliable, and highly professional. Kept fully informed at every stage and completed the work to a very high standard. Would fully recommend.”
Charlotte
Heaton
Fascias & Gutters Reviews
Roof Repairs, Guttering & Flat Roof
“After years of recurring leaks, the problem was finally diagnosed and fixed properly. Excellent workmanship, professional service, and the reassurance of a long-term warranty.”
S Cheung
Newcastle upon Tyne
Fascias, Soffits & Lead Flashing
“Excellent service from start to finish. Competitive quote, high-quality workmanship, and a friendly, professional team — wouldn’t hesitate to use again.”
Brian
Sherburn
Gutter & Downpipe Replacement
“Very efficient and conscientious team who did a brilliant job. Everything was completed quickly and to a high standard.”
Helen
Gosforth
Gutters, Fascias & Soffits Replacement
“Quick response, sensible pricing, and efficient service. The work was completed promptly, checked before billing, and carried out by a tidy, respectful team.”
Jane
Whitley Bay
New Guttering
“Fantastic job from start to finish. Highly recommended.”
Liz
Washington
Storm Damage Reviews
Emergency Flat Roof & Guttering After Storm Damage
“Quick response after storm damage, clear advice, and efficient installation of a new flat roof and gutters. Work was completed promptly, inspected thoroughly, and backed by long-term guarantees.”
Aurelie
Gosforth
Felt Roof Repair After Storm
“Outstanding service from first visit to completion. Clear explanations, detailed photos, transparent pricing, and excellent workmanship. Couldn’t rate them highly enough.”
Liam
Durham
Ridge Tiles, Storm Damage & Guttering Replacement
“Excellent advice following storm damage and a high-quality repair carried out to a great standard. Professional service throughout, with the reassurance of a 10-year warranty.”
Stephen
Washington
Before & After Roofing Projects — Proven Results
See real examples of roofing issues we’ve resolved for homeowners across the North East — with before & after photos and roofing company testimonials North East customers have provided after the work was completed.
These projects demonstrate why many customers describe A. Armstrong Roofing as a trusted roofing company North East homeowners recommend.
EPDM Flat Roof Replacement
Issue: Aged flat roof allowing water ingress and surface deterioration
Work carried out: Removed failed covering and installed a new EPDM rubber flat roof system
Outcome: Fully watertight finish, clean detailing, and long-term guarantee
Concrete Tiled Roof Replacement
Issue: Worn tiled roof with ageing ridge system and weather-related damage
Work carried out: Full roof replacement using modern materials and a dry ridge system
Outcome: Secure, weatherproof roof with improved longevity and full guarantee
Roof Repair - Soffit Boards
Issue: Localised damage to fascias and roofline causing water penetration
Work carried out: Targeted repairs to roofline components and associated detailing
Outcome: Problem resolved quickly, tidy finish, and guaranteed repair
What Homeowners Say About Our Services
Verified reviews and roofing company testimonials North East homeowners have shared, grouped by service so you can see what customers say about the work we carry out every day.
Roof Repairs
“Clear advice and a quick repair that fully resolved the issue.
“Professional service and a tidy finish, highly recommended.”
“Leak fixed properly after years of problems.”
Roof Replacements (Tiled & Slate)
“The new roof looks excellent and was completed exactly as explained.”
“Professional, courteous team and a very high standard of work.”
“Worth the wait — the finished roof is spot on.”
EPDM Flat Roofing
“High-quality flat roof installation using excellent materials.”
“The roof has stood up to severe weather with no issues.”
“Great workmanship and long-term reassurance.”
Fascias, Soffits & Guttering
“Very efficient and conscientious team.”
“Everything was left clean, tidy, and finished to a high standard.”
“Quick response and sensible pricing.”
Chimney & Leadwork
“Chimney repair was completed neatly and explained clearly throughout.”
“Leadwork around the chimney was replaced to a very high standard.”
“Professional service, tidy finish, and no more leaks around the stack.”
Emergency & Storm Damage Repairs
“Quick response after storm damage and the repair was carried out fast.”
“The team made the roof safe quickly and kept us updated throughout.”
“Efficient emergency repair service and everything was left secure and tidy.”
Where Our Reviews Come From
We never edit, filter, or write reviews on behalf of customers — they’re published publicly on Google, Checkatrade, and Facebook. These platforms allow customers to publish genuine roofing company testimonials from across the North East, helping homeowners make informed decisions.
Independent platforms like Google and Checkatrade help confirm our reputation as a trusted roofing company North East homeowners can rely on.
Our Checkatrade profile features verified reviews from homeowners across Washington and the wider North East.
All feedback is submitted directly by customers after completed roofing work.
Google reviews are posted publicly by customers and reflect their experience working with A. Armstrong Roofing.
Reviews cannot be edited or removed by us and are visible directly on Google.
Want a quote from a roofer you can trust?
We’re proud of the roofing company reviews North East homeowners continue to leave after using our services.
Many of these also appear as roofing company testimonials North East customers publish on Google and Checkatrade.
- Free inspection & honest advice
- Clear quotes
Frequently asked questions
Clear answers to common questions about our roofing services, pricing, and guarantees.
Do you provide free quotes?
Yes. We offer free, no-obligation quotes for all roofing work. A member of our team will inspect the roof, explain any issues clearly, and provide honest advice on the most suitable solution.
Are repairs and replacements guaranteed?
Yes. All our work is fully guaranteed for your peace of mind. Guarantees vary depending on the type of work carried out and materials used, and this will be clearly explained before any work begins.
Do you work across the whole North East?
Yes. We cover Washington and the wider North East, including Sunderland, Newcastle, Gateshead, Durham, and surrounding areas.
How soon can you attend a leak or emergency repair?
We aim to attend urgent leaks and storm damage as quickly as possible, often the same or next working day depending on weather conditions and access requirements.
Do you use scaffolding when needed?
Yes. Where safe access is required, we arrange appropriate scaffolding to ensure work is carried out safely and to a high standard. This will always be discussed and included within your quotation.
Can you show recent examples of similar work?
Yes. We regularly share examples of completed projects along with roofing company testimonials North East homeowners have left after using our services, demonstrating why we’re considered a trusted roofing company North East customers recommend.
